Grocery Coordinator

Position Summary:

The Grocery Coordinator is accountable for all aspects of the Grocery Program which strives to enhance client capacity for food security and nutrition.  The Coordinator has a passion for working with volunteers and staff in the delivery of the Program as well as for nutrition and food security.  

The Coordinator works with our ASO and other partners to determine the needs of AIDS Vancouver clients in relation to ongoing food security. The Coordinator also leverages and develops fund development opportunities including direct solicitation to donors of in kind and financial gifts and works with Fund Development on funding opportunities/grants.

The Grocery Coordinator ensures the ordering, delivery of food products, shelving and distribution of food items for the Grocery Program and manages all aspects of the budget.  In conjunction with the Volunteer Resources, the Grocery Coordinator recruits, trains, evaluates and recognizes volunteers for the Grocery Program.

This position reports to the Case Management Supervisor. 


Reporting to:
Case Management Supervisor

Bargaining Unit
HSA - AIDS Vancouver Chapter - #849

Program Coordinator 2

Classification Grid
Level 13

Health Services & Support Community Subsector Association

Seymour Site


  • Consults with the Case Management Supervisor on program issues and direction;
  • Manages, tracks and is accountable for all aspects of the budget including developing budget submissions, preparing and presenting budget justifications and presentations, exercising signing authority, monitoring expenditures, following up on anomalies, and taking action to resolve problems;
  • Responsible for actively soliciting in kind and monetary donations as well as tracking donations and recognition of donors;
  • Orders and tracks grocery program supplies;
  • Ensures grocery program inventory is relevant to client needs;
  • Works with Volunteer Resources to recruit, select and recognize volunteers to maintain the Grocery Program;
  • Orients and trains program volunteers and staff in addition to developing and revising training materials and processes as required;
  • Supervises volunteers and staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, and maintaining timekeeping and volunteer records;
  • Maintains grocery program database information by ensuring all clients who visit the grocery are entered properly; updates client lists from partners; creates reports from the grocery database including tracking number of visits and number of bags;
  • Develops and maintains good working relationships with suppliers and partners;
  • Responds to client enquiries and concerns related to the grocery program;
  • Ensures clients have direct input into the functioning of the grocery program; 
  • Develops resource material to provide clients with nutritional information specific to HIV/AIDS;
  • Networks with other community groups and/or agencies on program related issues;
  • Stays up to date on developments in HIV/AIDS related issues; 
  • Assists in developing funding proposals;
  • Compiles qualitative and quantitative statistics and reports related to grocery program services;
  • Participates in developing and implementing department work plans;
  • Maintains outcome measurement and evaluation plan systems;
  • Participates on internal and external committees relevant to program services as directed by the Case Management Supervisor; 
  • Participates in professional development opportunities as required;
  • Attends meetings as called by the Case Management Supervisor when scheduled during regular working hours;
  • Complies with agency policies and procedures;
  • Performs other related duties as required.


Education and Experience:

  • Bachelor’s Degree in a social service related field; 
  • Two years experience working in a food bank or similar service within a high demand nonprofit setting; 
  • Demonstrated experience using nonviolent communication and de-escalating potential conflicts;
  • Food Safe Level 1certification;
  • Or an equivalent combination of education, training, and experience.


Skills and Abilities:

  • Knowledge of food security, nutrition, and local resources and services relevant to the Grocery Program;
  • Knowledge of HIV/AIDS and their impact on the community;
  • Ability to communicate effectively, both verbally and in writing;
  • Ability to establish and maintain rapport with clients;
  • Ability to speak publicly;
  • Ability to diffuse conflict;
  • Ability to maintain appropriate boundaries;
  • Physical ability to carry out the duties of the position;
  • Physical ability to lift and transfer goods up to (20 lbs)
  • Ability to supervise;
  • Ability to work independently and to cooperate with others;
  • Ability to plan, organize and prioritize;
  • Ability to analyze and resolve problems;
  • Ability to operate related equipment.


Revised: August 4, 2016

Closing Date for applications:


August 14, 2016 at 4:30pm

Please send cover letter and resume in one Word or PDF document to:

Human Resources, AIDS Vancouver:

Although we consider every application carefully, only those selected for an interview will be contacted.  AIDS Vancouver is an equal opportunity employer and we encourage applications from those of diverse backgrounds (incl. gender, sexual orientation, ethnicity, community origin, and HIV status).


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